Privacy policy

1. Who is responsible

The data controller is ICD&C, CVR DK30437926, Bottrupvej 5, 8723 Løsning, Denmark. For any question about your personal data, contact us at info@icdc.dk or +45 50 50 69 83.

2. What we collect and why

When you contact us

If you email or call us, we process the information you give us: typically your name, company, job title, email address, phone number and the content of your enquiry, such as specifications and drawings. We use it to answer your enquiry, prepare quotes and deliver orders.

Legal basis: steps prior to and performance of a contract (GDPR art. 6(1)(b)), and our legitimate interest in business communication with customers and suppliers (art. 6(1)(f)).

When you visit the website

Our hosting provider records technical data such as IP address, browser type, the page requested and the time of the request in server logs. This is needed to run and secure the website.

Legal basis: legitimate interest in operating a secure website (art. 6(1)(f)).

Cookies and statistics

We use only the cookies needed for the website to work, plus statistics cookies (Google Analytics) if you accept them in the cookie banner. Statistics help us see which pages and products are of interest. IP addresses are anonymised.

Legal basis: your consent (art. 6(1)(a)). You can change or withdraw your consent at any time with the “Manage consent” button on every page. Details of each cookie are in our cookie policy.

Fonts on this website are hosted on our own server. No data is sent to Google Fonts.

3. Who receives your data

• Hosting: Simply.com (Denmark) hosts the website and stores the server logs as our data processor.
• Email: Simply.com (Denmark) also provides our email and stores correspondence as our data processor.
• Statistics: Google Ireland Ltd. provides Google Analytics, only if you consent. Data may be transferred to Google LLC in the USA under the EU-US Data Privacy Framework.
• Production partners: our manufacturing partners in Europe and China receive only the technical specifications needed to produce an order. We do not share personal data with them.
• Authorities and advisers: our accountant and public authorities receive data when the law requires it.

We never sell personal data, and we do not use it for automated decisions or profiling.

4. How long we keep it

• Enquiries that do not lead to an order: up to 2 years after our last contact.
• Customer, order and accounting records: 5 years from the end of the financial year, as required by the Danish Bookkeeping Act.
• Server logs: for the period set by our hosting provider, normally a few weeks.
• Statistics cookies: see the cookie policy.

5. Your rights

You have the right to access the personal data we hold about you and to have it corrected or deleted. You can also ask us to restrict processing, object to processing based on legitimate interest, receive your data in a portable format, and withdraw consent at any time. Withdrawing consent does not affect processing that took place before. To use your rights, email info@icdc.dk; we will reply within one month.

If you believe we handle your data incorrectly, you can complain to the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, www.datatilsynet.dk.

6. Changes

We update this policy when our processing changes. The date at the top shows the latest version.